fbpx
Stay safe and stay informed. Visit www.SACoronaVirus.co.za for more information.

Communicate With Diplomacy and Tact

We have all been awed by someone who always seems to know what to say  and how to say it, in any situation. These people know how to communicate  with diplomacy, tact, and confidence.

The ability to communicate with diplomacy and tact improves our leadership  skills by helping us manage change, negotiate and compromise, resolve  conflicts, gain consensus and collaboration, and create a cohesive team. 

At the completion of this module, participants will be able to handle difficult  conversations and situations in a confident and diplomatic way, speak  honestly and tactfully, give and receive constructive feedback, and use  mediation skills to help others find common ground when holding opposing  viewpoints. 

  • Display a positive attitude and professional image
  • Increase trust, credibility, and respect through words and actions
  • Speak confidently, diplomatically, and tactfully in difficult situations 
  • Use emotional controls to sustain success

4 x 3 Hour Live Online Sessions

Discover More

If you would like to discover more about this course, drop us a line below, and one of our consultants will be in touch. 

This website uses cookies to ensure you get the best experience on our website.