Dale Carnegie Course

Confidence | Effective Relationships | Strengthen Trust | Inspire Others
Self Leadership and Collaboration
National Certificate: Generic Management
Qualification ID: 59201
LP: 60269
NQF Level: 5
Credits: 6
Self Leadership and Collaboration
Dale Carnegie Course

When you look at successful people, what do you see? Confidence. Competence. Enthusiasm. They’re engaged in all aspects of their work and life, inspiring others as they lead by example.

The Dale Carnegie Course will help you master the human relations skills that enable you to thrive in any setting. You’ll discover how to form closer, more rewarding relationships built on trust and respect. Increasing your confidence and competence in interacting with others will gain the influence you need to reach new heights in your personal and professional life. As you become a persuasive communicator and problem-solver more adept at managing stress and handling change, you will be inspiring others to take initiative and innovate.

The Dale Carnegie Course will help you master the communication skills necessary in today’s demanding business environment. You will learn to strengthen interpersonal relationships and develop a commanding attitude, instilling confidence and enthusiasm in your workplace.

Does the experience make a difference? Clients say yes. You’ll see the results as you stretch your abilities, tackle complex challenges, expand your ingenuity, and excel in building team harmony. The Dale Carnegie Course will focus your energy to become a more effective communicator, securing your place as a valued contributor in your organisation.

Who should attend

Professionals at all levels who wish to optimize their performance, lead with conviction and positively affect the bottom line.

Course Objectives
  • Use a proven process to recall names and facts
  • Communicate more confidently
  • Build trust and persuade people to take action
  • Project an enthusiastic attitude
  • Communicate logically, clearly and concisely
  • Energise and engage listeners
  • Create a safe and caring environment
  • Manage stress and minimise worry
  • Strengthen relationships
  • Give constructive feedback that empowers others
  • Encourage positive thinking
  • Identify and reward successes
  • Commit to continuous improvement
Topics Covered
  • Recalling and using names
  • Building on memory skills and enhancing relationships
  • Cultivating lasting relationships & Inspiring others
  • Presenting ideas clearly and concisely
  • Handling conflict diplomatically
  • Power of persuasion
  • Managing stress
  • Adapting to different communication styles
  • Demonstrating leadership & the  importance of celebrating achievements

Primary Competencies

  • Attitude: Maintains a friendly, positive, and enthusiastic outlook.
  • Communication: Practices active listening supported with relevant oral and written information.
  • Professionalism: Projects an image of honesty, confidence, and integrity that fosters credibility.
  • Initiative: Proactively makes things happen. Evaluates and takes corrective action with self and others.
  • Interpersonal Skills: Consistently builds strong, long-term relationships both inside and outside the organization.
  • Stress Management: Differentiates between dynamic tension and negative stress, and maintains productive behaviors in difficult situations.
  • August
    6
    2025
    Location: Cape Town - Newlands
    Duration: 3 consecutive days
    Cost: R11,500.00
    Dale Carnegie Course
    August
    18
    2025
    Location: Durban North
    Duration: 3 consecutive days
    Cost: R11,500.00
    Dale Carnegie Course
    October
    1
    2025
    Location: Sandton, Johannesburg
    Duration: 3 Consecutive Days
    Cost: R11,500.00
    Dale Carnegie Course

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    Contact us and explore how we can meet your unique challenges and allow you to take command of your organization or team.

    Contact us for team training