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Managing and Leading Across Generations

Choose the Right Message | Model Leadership Agility | Engage Audiences

Today’s workforce may be comprised of as many as four generations working side-by-side. Each generation has a unique mindset, work style and way of communicating. This being the case, leading and managing multigenerational teams has become essential to building a successful team. As you learn to communicate effectively and connect with others, differences can be viewed as healthy, exciting opportunities to collaborate.

Leading a team of diverse generations can be an incredibly rich and productive experience when you have the skills in place to capitalize on the strengths of each generation. This program provides insights and tools to help you turn the attitudes and skills each generation brings to the table into powerful performance drivers. You will learn the approaches that will most often help you lead members of each generation, resulting in an engaging and productive work environment for everyone.

Each generation brings a unique set of talents to the table. When a leader encourages team members to bridge the generations, embrace their differences and connect with one another, the result is a cohesive unit that prospers and accomplishes any task they are given. Managing across generations is an essential key in creating a team that puts ideas into actions.

We call it the “generation gap.” Really, though, there’s nothing separating us but ourselves and how we view the world from various periods of history. We all have something to learn from those who came before us and those who came after us. As Charles Spurgeon said, “Every generation needs regeneration.” Each of us can build on the learnings of those who have lived longer and experienced more, and those who are new on the scene.

In this program , you learrn how to bridge the generation gap and tap into the unique pool of talents that people of all ages bring to the workplace. Learning to work in a diverse environment shows you that people of all ages throughout the spectrum have something to contribute to the challenges we face today. Generational differences can become a catalyst for enhancing productivity and creating a dynamic, vibrant workforce that highlights timeless solutions for respecting and valuing everyone’s perspective.

Participants will be able to:

  • Identify the values, expectations, and issues that shape the multigenerational work environment.
  • Follow the eight guidelines for fostering cross-generational relationships.
  • Leverage the many communication tips specific to each generation.
  • Use the tools provided to coach and provide feedback to typical members of each generation. 
  • Commit to motivating and inspiring individuals from all generations.

Completion of this module will empower participants to:

  • Appreciate the benefits of diverse generations working together.
  • Provide constructive feedback that resonates with specific generations. 
  • Coach different generations to reach their full potential.
  • Capitalize on the skills and strengths of each generation.
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