Diversity in the workplace is increasingly a topic of discussion. Various studies have attempted to quantify the impact of diversity on the success of an organization. While the resulting statistics and conclusions may differ, what is not in dispute is the fact that today’s employees and their leaders encounter a wide range of differences when interacting with their colleagues. When addressed poorly, these differences may cause conflict and reduce productivity. If well-managed, this richness of diversity may create an environment of inclusion resulting in strong work teams.
In this module, we identify the various ways in which we react to other people when we perceive either similarities or differences. We will uncover the basis of our physiological reaction to those who appear to be different. We will use a strategic approach based upon respect to break down barriers and build relationships.
Completion of these modules will empower participants to:
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Over the course of the past 100 years in business, Dale Carnegie has witnessed the world experiencing its most rapid cycles of change and advancement. We have been at the forefront, guiding our clients to outpace their competition.
