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Terms and Conditions

Detailed description of goods and/or services

The Dood Movement (Pty) Ltd is a business in the Training industry that delivers leadership and personal development programs for individuals and corporates. 

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of an email. 

Return and Refunds policy
The provision of goods and services by The Dood Movement (Pty) Ltd is subject to availability. In cases of unavailability, The Dood Movement (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee. 

Customer Privacy policy
The Dood Movement (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 . 

Payment options accepted
Payment may be made via Visa, MasterCard or EFT.

Card acquiring and security
Card transactions will be acquired for (The Dood Movement (Pty) Ltd) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. 

Customer details separate from card details
Customer details will be stored by The Dood Movement (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. 

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility
The Dood Movement (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

Country of domicile
This website is governed by the laws of South Africa and The Dood Movement (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 

Variation
The Dood Movement (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

Company information
This website is run by The Dood Movement (Pty) Ltd based in South Africa trading as Dale Carnegie Training and with registration number  2019/432282/07 and Riaz Angamia (Director)

The Dood Movement (Pty) Ltd contact details

Company Physical Address: 

257 Jan Smuts Avenue, Dunkeld West, Randburg, Johannesburg, 219 

Email: info@dalecarnegie.co.za 

Telephone: 086 116 7284