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Winning with Relationship Selling

To win in business, it is not about the sale. It’s about the relationship.
National Certificate: Generic Management
Qualification ID: 59201
LP: 60269
NQF Level: 5
Credits: 5
To win in business, it is not about the sale. It’s about the relationship.
Winning with Relationship Selling

Today’s most effective sales professionals are forging essential relationships with their clients to ensure long-term, positive results.

Smoke and mirrors are a thing of the past. Clients are armed with facts. They’ve explored your website. They know pricing, they have read your company’s reviews and they are prepared. So where does the salesperson fit in?

It’s simple. High-performing sales professionals are doing something the Internet cannot do. They are building relationships. They are passionate and committed to the success of their client. They understand that enduring relationships are the key to positive outcomes for all. And true relationships build loyalty and referrals, resulting in a lucrative pipeline and ultimately catapulting sales professionals over their quotas and goals.

Join us for Winning with Relationship Selling. Learn why Dale Carnegie is the global leader in building long lasting and meaningful relationships.

Who should attend

All sales professionals who want to achieve higher results through stronger relationships

Course Objectives
  • Establish goals for personal and professional success.
  • Build a dynamic and confident sales attitude
  • Identify the best prospecting methods to maintain an unlimited pipeline.
  • Form essential relationships to increase customer lifetime value.
  • Develop active listening skills to identify opportunities and minimize challenges.
  • Establish credibility and communicate your value.
  • Use social media to expand your networking influence.
  • Develop crucial questions to reveal customer needs.
  • Create interest by describing an individual and customer-centric solution.
Topics Covered
  • Maximizing sales by building client relationships
  • Creating beneficial connections that expand your network
  • How collaboration leads to commitment
  • How relationships create loyalty for you and value for your clients
  • Communicating your value with confidence and ease
  • Effectively managing hesitation by building confidence and belief in your abilities

Primary Competencies

  • Attitude: Maintains a friendly, positive, and enthusiastic outlook.
  • Initiative: Proactively makes things happen. Evaluates and takes corrective action with self and others.
  • Influence: Consistently directs situations and inspires mutual commitment and an all-win outcome.
  • Communication: Practices active listening supported with relevant oral and written information.
  • Professionalism: Projects an image of honesty, confidence, and integrity that fosters credibility.
  • Interpersonal Skills: Consistently builds strong, long-term relationships both inside and outside the organization.
  • Customer Experience: Sees the world from the customer perspective to create a positive engagement that meets their needs and creates loyal champions of our organization
  • Customer Acquisition: Identifies and converts prospects into loyal, long-term customers.
  • November
    19
    2024
    Location: Cape Town (Venue to be confirmed)
    Duration: 3 consecutive days
    Cost: R11,800.00
    Winning with Relationship Selling
    November
    19
    2024
    Location: Riverside Hotel, Durban North
    Duration: 3 consecutive days
    Cost: R11,800.00
    Winning with Relationship Selling
    November
    26
    2024
    Location: Sandton, JHB
    Duration: 3 consecutive days
    Cost: R11,800.00
    Winning with Relationship Selling

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