Diversity in the workplace is increasingly a topic of discussion. Various studies have attempted to quantify the impact of diversity on the success of an organization. While the resulting statistics and conclusions may diff er, it remains clear that today’s employees and their leaders encounter a wide range of difference when interacting with their colleagues. When addressed poorly, these differences may cause conflict and reduce productivity. When you manage these differences well, this richness of diversity can create an environment of inclusion that produces strong work teams.
In this module, you will identify the various ways you react to other people when you perceive either similarities or differences. You will uncover the unconscious basis of your physiological reaction to those who seem to be different. You will use a strategic approach based upon respect to break down barriers and build relationships.
We’ll address how our unconscious biases affect us and our decision-making processes in a number of different ways. We’ll discover ways to make our unconscious biases, conscious. By acknowledging the different types of unconscious bias we can start to address them.
Completion of these modules will empower participants to:
Primary Competencies
Over the course of the past 100 years in business, Dale Carnegie has witnessed the world experiencing its most rapid cycles of change and advancement. We have been at the forefront, guiding our clients to outpace their competition.
