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Developing a Resilient Workforce

A Dale Carnegie White Paper

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Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.

Today’s business environment is filled with setbacks and unexpected challenges. VUCA (volatility, uncertainty, complexity and ambiguity) is the new normal, and the potential impact of serious crises such as market shocks, governmental instability and pandemics can’t be ignored. Few of us are in a position to change the environment in which we operate; we can only control how we prepare for it and respond to it.

Creating a resilient organization that can successfully “bounce back” and grow from adverse experiences has become increasingly critical. For leaders who hope to accelerate performance and capitalize on change and uncertainty, it’s moved from highly desirable to absolutely crucial.

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Developing a Resilient Workforce

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