Beyond those essential requirements, leaders of employees from Millennial and Generation Z must, of course, get to know each employee as an individual, and set the tone for a trusting, productive professional relationship. Recognizing that what motivates a younger employee may differ from what motivates others helps prepare managers to tailor their interactions, as helping Millennials and Generation Z feel valued, confident, connected and empowered may require slightly different techniques compared with older employees.
Over the course of the past 100 years in business, Dale Carnegie has witnessed the world experiencing its most rapid cycles of change and advancement. We have been at the forefront, guiding our clients to outpace their competition.