To fill the knowledge gap, we interviewed a cross-section of L&D experts to gather their experience, insights and opinions about whether we can and should be moving the learner journey to digital platforms when developing soft skills is the objective.
In this paper we seek to address this question and, based on those interviews as well as our research and experience, then establish guidance and best practices regarding an appropriate blended learning journey that considers both the type of training and the phases of the learner’s journey.
Over the course of the past 100 years in business, Dale Carnegie has witnessed the world experiencing its most rapid cycles of change and advancement. We have been at the forefront, guiding our clients to outpace their competition.